hammocks, hammock chairs, hammock stands

You are wondering if you can get a better hammock deal elsewhere ?

We do our best every day to ensure that our prices are the best you can find. We constantly check our competitors prices to make sure you are getting the best deal. You will be receiving your hammock or hammock stand directly from a warehouse and we keep our profit margin as low as possible. When you are comparing our prices with other online retailers, please make sure you are checking the total price and order processing time. We would be very surprised if you do so but let us know if you find a total price lower than ours and we'll attempt to match it.

By offering lower prices than our competitors we want you to buy more units and this way provide more work for the families in need.

*This offer excludes clearance/closeout items, non-retail, private sales, membership clubs, and auction websites. The internet site must have the exact brand and model available for purchase and delivery. (Out of stock or back ordered items are not considered).

Please take note that we don't make our stands, Caribbean hammocks and accessories so we can't guarantee the lowest price on the market. But they will ship from the USA

General Return Policy

 You may return a hammock within 7 days of reception for a full refund. 

Items should be returned UNUSED and in their original product packaging (unopened) directly to the warehouse. Hammock stands are not returnable..

We do not refund any product with obvious signs of use which would reduce its sales value. We want you to be assured that we do not sell used products. 

All shipping costs are at your own expense. Please send us an email indicating your invoice number and the reason for the return and we will issue a return number and instructions for the shipping. 

After reception of the returned good a credit will be issued directly on your credit card for the purchase amount less our cost to ship it to you at firstwe cannot be held responsible for items that are lost or damaged during the return shipping process. We recommend that you use an insurable and traceable method of shipping your order back to us

Damaged or defective items

Please inspect the box(es) for signs of damages before opening your product! If you think there may be product damage, please take a photo of the unopened box. This will help prove that damage was the Carrier’s fault.

Please retain original packaging until you have verified that it was the product you ordered as expected in accordance with the warranty.

Your satisfaction is our goal and we are liable to consumers for any lack of conformity. This covers production errors or material defects encountered during normal use of the product. Please take note that most hammocks are hand made and that irregularities in the weaving are not considered as a defect. 

Like for all string hammocks you have to beware for buttons, jewels or any sharp object. Remove your shoes when in your hammock. String hammocks are not made for pets. Before leaving your hammock make sure that it is not hooked on you. If a string breaks try to make a knot as soon as possible.

Hill Tribe hammocks are guaranteed for 5 years against fading.

This right does not cover defects, damages or wear and tear linked - directly or indirectly - to the wrong use or maintenance of the product, or any use of violence. Remember that hammocks and chairs should not be left exposed to sun rays and bad weather (Except for our Thai hammocks). Notice of any lack of conformity which should be encountered in a normal examination of the product should be forwarded to us within a reasonable deadline. A hammock with a knot on ends to shorten it is not guaranteed. Most common damages on string hammocks are made by shoes, jewels, watch, buttons on pants or by pets. Beware.

Thereafter, you can return item(s) in question for full refund or exchange for a new item. Return shipping costs in connection with damaged or defective items is at our expense within reasonable limits.

In case of damaged/defective items or missing deliveries, please contact us using our contact form.

We do not accept parcels sent cash on delivery. In order to facilitate our handling of returned items, please include the return number and a copy of your invoice.